common questions
Yes , We provide international shipping service to our customers. But only some countries. These are the countries identified below. We ship our products via DHL, and Aramex. Delivery to any country takes 10-20 days. more details
Available countries to charge | shipping cost |
Yemen – Sanaa | 2 dollars |
Other governorates of Yemen | $3 |
Saudi Arabia | $60 |
Egypt | 60 dollars |
Sudan | $60 |
Mauritania | 60 dollars |
Somalia | $60 |
Ethiopia | 60 dollars |
Ghana | 60 dollars |
Guinea | 60 dollars |
Kenya | $60 |
Niger | 60 dollars |
Tanzania | $60 |
Uganda | 60 dollars |
Bahrain | $60 |
Bangladesh | 60 dollars |
Bhutan | $60 |
Brunei | $60 |
Burma | $60 |
China | $60 |
East Timor | 60 dollars |
India | $60 |
Indonesia | $60 |
Iraq | 60 dollars |
Japan | $60 |
Jordan | 60 dollars |
South Korea | $60 |
Kuwait | $60 |
Laos | 60 dollars |
Lebanon | $60 |
Malaysia | $60 |
Maldives | 60 dollars |
Mongolia | 60 dollars |
Nepal | $60 |
Oman | 60 dollars |
Pakistan | $60 |
Philippines | $60 |
Qatar | $60 |
Singapore | $60 |
Sri Lanka | $60 |
Syria | 60 dollars |
Thailand | $60 |
United Arab Emirates | $60 |
Vietnam | 60 dollars |
Denmark | $100 |
France | 100 dollars |
United State | 100 dollars |
United kingdom | 100 dollars |
Germany | $100 |
Italy | $100 |
Brazil | $100 |
Switzerland | $100 |
Belgium | $100 |
New Zealand | $100 |
If you receive an order that is different from what you ordered, or if the product has a technical defect, You can return the order within 30 days, We will pay the shipping fee,more details.
1- Bank transfer” to our account in Al-Kuraimi Bank, and this service is available in Yemen and Saudi Arabia only.
2- Western Union , MoneyGram “This service is available in all countries to which it is shipped.
4- Cash on Delivery This service is only available in the city of Sana’a.
- Enjaz Bank from point of sale, ATM, self-service machine, website or application.
- instant bank from ATM, or the website, or the app..
- Alinma Bank from the ATM, or the app..
- Quick Pay Bank from an automated teller machine, or landline, or the website, or the app..
All of our products are in stock, According to the quantity specified in each product, We will send your order on the same day you place the order.
Our online store has an SSL certificate which provides the highest level of security encryption to our customers.
We hope to ship our products to all countries of the world, But the matter is out of our control. We only ship to countries specified by DHL due to the situation in Yemen.
After the order is successfully completed, Your tracking number will be sent to the email address provided on your order. We also keep track of your order and do our best to get your order as soon as possible.
If you would like to return an item because it does not match the product description, or if your order arrives damaged or defective, Kannour Manu is responsible for return shipping costs to all countries. But if you change your mind without any reason, You will be responsible for the cost of return shipping.
We will refund your money to the same way it was paid. Refunds usually take 3-5 business days for the funds to appear in your bank account.
If you need to change or cancel your order, Please contact us immediately. Once our warehouse processes your order, We will not be able to make any changes